JTV On-Site Service (MSP)
Optional: On-Site Support
$85.00
Support at customer facility to perform:
Troubleshooting
Hardware & System Assessments
Advise and Assist
Customized Training
Hardware & Software Research
Issues discovered beyond the JamesTV device/service will be reported to the customer so they may follow-up with the internet Service Provider (ISP), TV manufacturer or TV network content streamer for disposition and/or resolution.
On-Site services are available to clients who prefer more personal assistance by a trained technician at the device setup location. These services, charged by the hour, are in addition to the standard JamesTV System Packages performed remotely and may include the router/modem configuration charges if client does not already have an operational Internet service close enough for a good Wi-Fi connection.